Williams is committed to providing high-quality products to satisfy a diverse range of customer needs. The safety and quality of our products will always remain our top priority. We see these as evolving areas that require not only involvement on the part of Williams but on the part of a broad range of stakeholders and groups, including other medical suppliers, industry organisations and government.
Easy to do business with is one of our Strategic imperatives and we continually strive to deliver world class service levels. We do this by:
- Regular customer contact
- Participation and support at health care events
- Organise focus and demonstration days in order to keep our customers updated and trained on the latest services and innovations
- Offering the customer improved optimisation and functionality of the web site
- Price Beat Message, special offers, comprehensive catalogue and mailers
We strive to meet our customerís desires while taking into account broader concerns about health, new innovations, services, product quality and safety.